Privacy Policy
Patient Protection
The London Medical Clinic is committed to protecting your personal data in accordance with the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong. We collect personal details (name, HKID/Passport), contact info, and health records (medical history, test results) to ensure the highest standard of medical care. This data is processed for clinical management, billing, and legal compliance. By utilizing our services, you consent to this processing as required for your healthcare and clinic administration. We maintain strict confidentiality in all matters.
Data Sharing and Security
To provide comprehensive care, we may share relevant data with laboratories, specialists, insurers, or regulatory bodies when necessary. We implement robust physical and digital security measures to prevent unauthorized access or disclosure. Your data is retained only as long as required for medical purposes and statutory record-keeping. We prioritize your privacy at every stage, ensuring that all third-party service providers adhere to similar confidentiality standards to safeguard your information while it is being processed for medical or administrative use.
Patient Rights and Data Information
Under HK law, patients have the right to request access to and correction of their personal data held by the Clinic. A fee may apply for these requests. To exercise your rights or for any privacy-related inquiries, please contact our Clinic Manager directly. This policy is reviewed periodically to remain compliant with evolving local regulations and medical best practices. We encourage you to contact us if you have any questions regarding how we handle your information. This policy is effective as of May 1st, 2024, at The London Medical Clinic.